Answer: During the installation process only one Adorage plugin has been installed - due to maximum overview within the effectlist of your NLE. This plugin finally shows the real effectlist. How it works: Just assign the Adorage-Plugin from the Transitions-list of your NLE between 2 scenes in the timeline - in the same way how you already know it from the NLE-own transitions. In its options you may find a button such as 'Options', 'Custom' etc. Klick it and the Adorage-Window appears and with it the extensive effectlist - depending on the number of installed effectpackages. Some NLEs also offers the Transition-Options with a double click on the Plugin symbol which has bees assigned in the timeline. Conclusion: The Adorage options (here the effectlist) can be accessed in the same way, as the usual options or customizing possibilities of effects which came with your NLE.

Nov 12, 2008 - Learn how to install proDAD Heroglyph, and how to unlock proDAD. FX AVID Studio Hollywood FX Pinnacle Studio Vitascene Heroglyph. File and/or licence.mtkey (to be placed in the same directory than Heroglyph).

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Answer: Just create an effect in the Edius timeline by applying the icon to the timeline. Customize the effect settings. Now drag the effect from the 'information' palette with holded left mouse and drop it in the window 'effect' in the right side area. Tip: In case you need to sort in this preset into a specific Edius folder, please open the category before dragging the effects icon. Then you might localize your effect settings more comfortable in future. And yu also can create a proDAD favourite effects library within EDIUS.

Answer: Installation of the Adorage 10 trial version or an Adorage 10 Servicepack may affect existing installations of one or more older full version effect packages. It may happen that an installed full version will revert back into demo mode again. This is due to a change in the licensing system this situation can´t being avoided because we are merging 2 licensing systems overlapping by two generations in one only installation. The big advantage is, that you don´t need to register online anymore. If this occurs, here are two ways to resolve the problem: a) Un-install the whole Adorage installation using the Windows Start menu, Programs, proDAD/Deinstall Adorage-I. Then please re-install the purchased full versions of Adorage Effects packages as well as the earlier All-Plugins-Collection and also the service pack from the Download/Service section at b) If you plan to purchase Adorage 10, this will automatically convert your other Adorage packages into full versions again.

This means you don´t have to uninstall your existing Adorage series and reinstall everything. Answer: A little Tool will list all protocols on your system. How to use: Start the little Tool (Link #1) and send us the.gz file. Problem: If the tool not starts, please install Microsoft NET 2.0 (Link #2).

Note: Ideally you will send us your request by program-menu 'Help', in case of problems send an email. Then the installation and user protocol is also sent to us automatically as a zip file. You do not need to do anything else. By the way, the transferred data does not include any personal information. Answer: Please note: Sometimes Mercalli, Heroglyph, VitaScene etc. Can also install into host applications which are not part of the plug-in compatibility list. In the majority of cases it´s about previous versions of editing solutions, such as Adobe Premiere 6 Canopus Edius 3.x Pinnacle Liquid 6 Sony Vegas 5 and others and previous.

In those cases the use as plug-in is just impossible because these older generations or better their plug-in interfaces doesn´t provide needs which are required by the plug-in. The only possible remedy is to keep the nonlinear editing software (NLE) up-to-date and to use proDAD products as plug-in there. Reliable compatibility information we always offer on the each product website at www.prodad.com. Answer: proDAD is well-known for its high standard of prompt service.

That also goes for our response times to your emails. For us, it goes without saying that you, as our customer, are automatically a user of high-quality products – and thus naturally entitled to excellent service – at no extra charge of course. Unfortunately, communication channels sometimes obstruct our service.