May 19, 2010 - What should you do when your wireless mouse suddenly freezes. That your mouse is not freezing due to bad USB ports and old drivers,.

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I went from Win 7, SR 1, 32-bit to Win 10. Mouse worked properly before update. Now, several times a day, Passing over an icon, X on a window, or any other element will highlight it. However, pressing a mouse button will be ignored. When this is happening, if I press on the window icon on the lower left of the screen, the display will open, passing over an element will highlight it, but selections (mouse clicks) are ignored. ESC is the only way I can close the display.

If I do a CNTL, ALT, DEL, the proper window pops up, again passing over the elements highlight them properly but mouse clicks are ignored. When this happens, Win 10 totally ignores all mouse clicks and my only recourse is to pull the plug on the computer then power it back up. As I've mentioned, this happens several times a day since installing Win 10 but was NEVER an issue with Win 7. Anyone have any insight into this?? Hi Rich, Thank you for posting in Microsoft Community.

This issue could occur if device driver for mouse is corrupt or incompatible. Please try below methods and check if it helps. Method 1: Run hardware troubleshooter and check if it helps. • Press Windows key, type Troubleshooting and press Enter. • Navigate to Hardware and Sound using arrow keys and press Enter.

• Navigate to Hardware and Devices using arrow keys and press Enter. • Follow the instruction.

Method 2: If issue persists try to un-install and install latest audio driver and check if it helps. To uninstall driver follow below steps. • Press Windows + X, open Device Manager. • Expand Mice and other pointing devices, Right click on device and select Uninstall. • Restart your computer. Once completed, restart your computer.

Your mouse drivers will automatically install. You may also logon to the computer manufacturer website and download the latest drivers and get it installed. Try the above steps and let us know the status of the issue for further assistance.

Feel free to contact us, we will be glad to help you. Thanks for the information. Over this past weekend I explored my problem using some of your suggestions. What I found is that my Logitech wireless, optical mouse, G700, has a problem when unplugging the cord and returning to wireless mode. While there was no problem running under either Win XP or Win 7, Logitech's driver has a frequent problem running under Win 10. The pointer remains active but mouse clicks are ignored upon disconnecting the cord after charging. Sometimes this is self-correcting, other times not.

I hadn't replied to your response hoping to have a definitive answer to report, but Logitech has not updated their driver for Win 10 and in the 4 days since leaving a request for help with Logitech, I have not heard from them. For the immediate future, I'll just be sure to not disconnect the cord to the mouse when the computer is on.

Beyond that, if Logitech continues to ignore support for their mice, I'll have to look into other wireless mouse products. AND, I'd recommend against buying a Logitech wireless gaming mouse until Logitech corrects their problem. I appreciate your quick, helpful response.